Privacy Policy

Information We Collect

When you call us, use a website form or request garage door service, we may collect your name, phone number, email address, service address, preferred appointment time, details about the door and any photos you choose to send. We may also keep estimates, invoices, messages, appointment notes and warranty records connected to your job.

Our website may collect basic technical information such as your IP address, browser, device type, pages viewed and referring website through cookies, analytics or security tools.

How We Use Your Information

We use personal information to answer questions, prepare estimates, schedule and provide service, send appointment updates, maintain business and warranty records, improve the website, prevent misuse and meet legal or accounting requirements.

Consent and Your Choices

We collect, use and share personal information for reasonable purposes and with consent where required. You may withdraw consent for optional uses, subject to legal or contractual limits. If you choose not to provide information needed for an estimate or appointment, we may not be able to complete the request.

When Information Is Shared

We may share only the information needed with technicians and service providers that support our website, forms, hosting, communications, analytics or business records. We may also disclose information when required by law. We do not sell or rent personal information.

Some service providers may process information outside Alberta or Canada. In that case, the information may be subject to the laws of the place where it is processed.

Cookies and Analytics

Cookies help the website function and help us understand how it is used. You can limit cookies through your browser settings. Disabling some cookies may affect website features.

Retention and Security

We keep personal information only as long as reasonably needed for the purposes described above, including service, warranty, accounting and legal requirements. We use reasonable safeguards to protect it from loss, misuse and unauthorized access.

Access and Correction

You may ask to access or correct personal information we hold about you. We may need to verify your identity before responding. Rights and exceptions are governed by Alberta’s Personal Information Protection Act and any other law that applies.

Privacy Questions

Contact the Privacy Contact at Berintek Garage Doors Calgary by calling (587) 885-9120 or using our contact page. Please do not send sensitive personal information through an unsecured message.